Opera Group Companies – Website and General Privacy Policy

Company NameThe Opera Group (“The Company”)
Opera Group CompaniesRichmond Nursing Ltd
ProhealthCare Ltd
Opera Holdings Ltd
Freight Personnel Ltd
Total Staff Services UK Ltd
The WorkBank (a trading name of Total Staff Services UK Ltd)
Head Start Recruitment (a trading name of Total Staff Services UK Ltd)
Choice Bureau (a trading name of Total Staff Services UK Ltd)
Staff Call (a trading name of Total Staff Services UK Ltd)
Company Contact details:The Data Protection Manager, Opera Holdings, 15 Wheatstone Court, Waterwells Business Park, Quedgeley, Glos, GL2 2AQ

Email: dataprotection@operagroup.co.uk

Policy Effective Date16/11/20

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The Opera Group knows that your personal information is very important to you. The purpose of this statement is to explain how we may use the information we obtain about you.

The “Website Privacy Policy” section below covers all Opera Group websites and sets out the different areas where user privacy is concerned. It outlines the obligations and requirements of the users, the website and the website owners and it details the way Opera Group websites process, store and protect user data and information. By visiting and/or registering on any of the Opera Group websites, you agree to this use.

The “General Privacy Policy” section covers how The Opera Group handles and processes personal data in all areas, including within its offline databases and administration systems.

The Opera Group reserves the right to amend this policy at any time: we will notify you of any necessary changes.

For the purpose of the Data Protection Act 2018 and the EU GDPR regulations, the data controller is The Opera Group.

Website Privacy Policy

Opera Group websites and their owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of their users throughout their visiting experience. The websites comply with all UK national laws and requirements for user privacy.

General Privacy Policy

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The Opera Group and its member companies provide work-finding services to its clients and work- seekers. The Company must process personal data (including sensitive personal data) so that it can provide these services – in doing so, the Company acts as a data controller.

You may give your personal details to the Company directly, such as on an application or registration form or via our websites, or we may collect them from another source such as a jobs board or when talking with you on the telephone. The Company must have a legal basis for processing your personal data. For the purposes of providing you with work-finding services and/or information relating to roles relevant to you, we will only use your personal data in accordance with the terms of the following statement.

Complaints or queries

If you have any questions or complaints regarding this privacy notice or any of the procedures set out in it please contact the Data Protection Manager using the contact information at the top of this notice.

You also have the right to raise concerns with Information Commissioner’s Office on 0303 123 1113 or at https://ico.org.uk/concerns/, or any other relevant supervisory authority should your personal data be processed outside of the UK, if you believe that your data protection rights have not been adhered to.